Our Policies

1. Definitions: For the purposes of this agreement, “The Photographer/Videographer” is Rara Media Service and “the Client” is You as the customer or the Business who is commissioning the work. “Images” means any images or video furnished by The Photographer/videographer, whether photographs, prints or other type of physical or electronic material, i.e. Video”. These terms & conditions shall apply to the contract to the exclusion of any other terms & conditions put forward by the client.
2. Copyright and Ownership of Materials: The entire copyright, title, and intellectual property rights of any Images will remain that of The Photographer/Videographer (Rara Media Service) at all times throughout the world.
3. Right to a Credit: The Photographer/Videographer asserts both his moral right to be identified as the author of his work and the right to a credit (where possible) is asserted, please credit ‘Rara Media Service’.
4. Use: The client will have an appropriate period of exclusivity to publish the photographs to the exclusion of all other persons. However, the photographer retains the right in all cases to use the photographs in any manner at any time and in any part of the world for the purposes of advertising or otherwise promoting his work. After any exclusivity period the photographer shall be entitled to use the photographs for any reasonable purposes (unless otherwise agreed). Editorial work may be made available by the photographer to third parties after publication in the medium for which they were originally commissioned unless otherwise agreed.
5. Exclusivity: The usage rights granted are personal to the Client and may not be assigned, nor may any image submitted to the Client be loaned or transferred to third parties (save for the purpose of the work by the Client of such reproduction/usage rights/PR). The Photographer reserves the right to refuse to supply or grant a reproduction licence to a third party when requested to do so by the Client. The Photographer/Videographer retains the right in all cases to use the Images covered by this agreement at any time and in any part of the world for the purposes of advertising or otherwise promoting his work.
6. Client Confidentiality: The Photographer/Videographer will keep confidential and will not disclose to any third parties or make use of material or information communicated to him, save for a certain period of time as to be reasonably necessary to enable the Photographer/Videographer to carry out his obligations in relation to the work.
7. Booking: A booking is considered firm as from the date of confirmation and accordingly the Photographer/Videographer will, at his discretion, charge a fee for cancellation or postponement. Once the Client has made a booking for a specific time and date and this date/time has been Confirmed by The Photographer/Videographer, The Photographer /Videographer will not accept any other work from other clients for those times and dates.
8. Cancellation by the Photographer/Videographer: The Photographer/Videographer will endeavor to put the Client in touch with another photographer in the event The Photographer/Videographer is unable to attend on booked date due to any cause beyond their reasonable control e.g. sudden illness, injury, victim of crime, flooding etc. In the event of such cancellation by The Photographer/Videographer, or in the very unlikely event of total photographic failure, liability shall be limited to a full refund of any fees paid to the Photographer/Videographer by the Client at that time. Covid 19 – The Photographer/Videographer cannot be held responsible for a cancellation or postponement of a commission due to a regional or national lockdown or having to self-isolate due to coronavirus.
9. Rejection: Unless a rejection fee is agreed in advance, there is no right to reject the Images on the basis of style or composition.
10. Payment Terms and Payment: Payment by the client will be expected for the commissioned work within 30 days of the issue of the relevant invoice. If the invoice is not paid, in full, within 30 days the Photographer/Videographer reserves the right to charge interest at the rate prescribed by the Late Payment of Commercial Debt (Interest) Act 1998 from the date payment was due until the date payment is made. Payment by BACS is preferred and bank details will be provided on the invoice.
11. Archiving of Images: All final images will be stored and archived by The Photographer/Videographer for 3 Months. If archived photographs are required after that time or additional storage time is required an admin fee may be charged. If The Photographer/Videographer loses images stored in archive or they are stolen, The Photographer/Videographer is not liable.
12. General: Promotion: The Photographer/Videographer may include your name and logo on their website, social media and general marketing materials related to the services that we provide. The Photographer/Videographer may also share stories of progress as part of our marketing strategy.
13. Variation: No variation of terms and conditions set out herein shall be effective unless agreed in writing by both parties.